I go to alot of self spray washes in the greater GR area and this is one of my favorite ones. It's clean and everything always works. I just wish I got more time for my quarters here. I think you only get 0:30-0:35 for every additional quarter. If it was 40-45 seconds it would be the best car wash in the area.
In the end, they won a customer for life. Its rare to find such service in a service industry (like a restraunt), but to find it in a place you'd never expect, is what makes this company great.
Bought car wash and code not working. Got help after a day.
Highly recommend this place to anyone.
Do not take your car here!!! Just had my truck washed there 20 minutes ago and one of the spray nozzle tips where the water and soap comes out hit my hood made a dent and took the paint off down to the steel on the dent! Worst car wash I've ever had!!
Kept up and nice car wash center. We used self service but did not see any credit card readers in the bill changing area as advertised in all the wash stalls. Overall an awesome car wash. Would highly recommend
Yes you heard me right, I did say Customer Service in regards to a self-service auto wash.
I had to post a review, because my experience with Thunder Falls totally blew me away (in a good way). I had a car wash, through one of their brushless automated stalls.
Great Customer Service!
The carwash was good, but I had some feedback I wanted to provide (very minor) and decided to call the number on the receipt.
Here is where the company outperforms its competition. Not only did I get a call from the owner (im guessing), but the guy is so unbelievably concerned about making my experience a positive one. I was shocked, I mean this is a self-service car wash, i didn't expect someone to car so much about customer service.
Thunder Falls Auto Wash is a US Car Wash based in Zeeland, Michigan. Thunder Falls Auto Wash is located at 9670 Adams St, Zeeland, MI 49464, USA.
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